Corporate Blog

The SPAM- and Virus-filtering systems are clearly overloaded, the server had to be rebooted this morning.

We’ve invested considerably in our spam- and virus-filtering systems the last week and performance is already improving. Please send us your feedback in case you notice problems with the new filtering-systems.

The incubatec RBL-server is active at: bl.serverclienti.com . Please consider that it is still in beta-phase and that only our customers can use it. Please send feedback to: support@incubatec.com.

Cogent uplink went down about 15 minutes ago due to a router error. The linecard will be rebooted, cogent connectivity should be up again in a few minutes. Datacenter connectivity was never affected, as lines are redundant. UPDATE: Cogent uplink is now active again, full redundancy of lines is restored.

The cns1 nameserver (IP: 84.33.0.251) has been rebooted and is now online again; the short downtime caused some latency with SMTP-services on some servers that use this server as auxiliary nameserver.

The CMS- and Blog-specialized server called “wh24special” suffered two downtimes due to a NFS-failure the last two nights; we are currently analyzing the problem and will keep you up-to-date. Il server denominato “wh24special” specializzato per l’hosting di sistemi content-management e blogs ha avuto due downtimes a causa di un grave problema NFS nelle ultime due […]

Since September 2006 the numbers of incoming virus-infected e-mails has doubled, therefore the antivirus-systems at the moment are under heavy-load and response from mailservers is slow. Da settembre 2006 il numero dei messaggi e-mail contenenti virus in entrata e’ raddoppiato, quindi per i sistemi antivirus ed antispam al momento rileviamo un carico molto elevato e […]

Switched to assymetrical routing, now incoming traffic from Telcom Italia comes over Level3, outgoing traffic goes over Cogent; this seems to solve the problem termporarily. Modificato il routing ad assimetrico, ora traffico in entrata da Telecom italia passa per Level3, traffico in uscita passa per Cogent; questo sembra alleviare il problema temporaneamente. Das Routing wurde […]

Routing has been switched back to Level3, as problems persist also on Cogent-routing (logical, as it seems to be a Telecom Italia related issue). Il routing e’ stato di nuovo cambiato a Level3, dato che i problemi persistevano anche sulla linea Cogent (logico, dato che sembra essere un problema specifico di Telecom Italia). Das Routing […]

Routing to Telecom Italia switched from Level3 to Cogent. Telecom Italia helpdesk has opened internal ticket for investigation of the issue. Abbiamo cambiato il routing verso Telecom Italia da Level3 a Cogent. Il supporto tecnico di Telecom Italia ha aperto un ticket interno per investigare sul problema. Das Routing zu Telecom Italia wurde von Level3 […]

—–BEGIN PGP SIGNED MESSAGE—– Hash: SHA1 Gentile cliente, abbiamo ricevuto informazioni riguardanti il problema di routing di Level3 del 23 ottobre 2006 (in inglese): ### Dear customer, we just got information from Level 3 about the connection issues one week ago. Root cause of the problems was a malfunctional FPC card in one of the […]

—–BEGIN PGP SIGNED MESSAGE—– Hash: SHA1 Dear Customer, we just got information from Level 3 about the connection issues one week ago. Root cause of the problems was a malfunctional FPC card in one of the backbone routers in Frankfurt (bbr1.frf1). This card caused packet-loss. To resolve these issues Level 3 first tried to isolate […]