supportotecnico

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  • Core-switch difettoso

    Alle ore 10:30 circa si sono rotti due alimentatori del nostro core-switch (probabilmente hanno risentito dei blackouts delle ultime settimane). Abbiamo subito provveduto a mandare un tecnico in datacenter che ha sostituito le parti difettose e ripristinato i servizi, che erano di nuovo disponibili a partire dalle ore 12:26 circa (ca. 2 ore di downtimes […]

  • Electricity problem in datacenter

    The last night starting from 22:16:14.503 a power-outage caused by an overload of a 50 Ampere fuse (probably by a housing-customer who inserted new hardware) on two of the three circuits in the datacenter we are using happened. After escalating the problem within 20 minutes our technicians were on-site and after about 90 minutes the […]

  • Italia, Internet a singhiozzo

    Segnaliamo ai clienti che al momento vari provider di connettivita’ in Italia hanno problemi di routing e connettivita’, specialmente i servers DNS sembrano molto lenti. Purtroppo i problemi riguardano anche Telecom Italia e quindi molti utenti ADSL riscontrano difficolta’, come peraltro anche confermato dai tecnici di Telecom Italia. A quanto pare il problema e’ causato […]

  • Cogent connectivity problems to Italy

    We are experiencing some problems with the Cogent-connectivity to Italy and therefore have switched all traffic to our primary carrier Level3 for the moment. Al momento ci sono dei problemi di connettivita’ nella rete Cogent verso l’Italia ed abbiamo provveduto a riconfigurare il routing in modo tale che venga utilizzato soltanto il carrier Level3.. Im […]

  • Core router rebooted

    After some configuration changes the core-router was rebooted this morning. Connectivity and performance was affected from 04:15 CET until 07:00 CET; full performance restored at 07:15 CET. Dopo alcuni cambiamenti di configurazione il core-router e’ stato riavviato questa mattina. Connectivity e performance erano diminuite dalle ore 04:15 CET alle ore 07:00 CET; piena performance ripristinata […]

  • Core router upgrade planned on 0:00 CET

    We will perform maintenance and upgrade operations on our core-router at 0:00 CET and the core-router will be rebootet. The network will be unreachable for a few minutes. UPDATE: The upgrade was completed successfully, the router took 171 seconds to get online again and it took about 8 minutes to get the full BGP-sessions ready. […]

  • SPF record added for all managed domains

    This night we have updated our domain-database so that all managed domain-names hosted on our nameservers have a valid SPF record to prevent abuse of our customer’s domain-names by spammers and unauthorized third-parties. Should you encounter any problems or want changes applied to your specific domain-name, do not hesitate to contact us.